Welcome Offer & Initial Setup
Your bolaku journey begins with account creation. After you verify your email and complete KYC verification — which involves uploading an ID document and confirming your details — your account becomes active. At that point, our welcome offer eligibility assessment runs. The offer itself is presented to you with full terms before claiming; there's no surprise amount or hidden playthrough requirement. You'll see the exact conditions, and you decide whether to proceed.
The welcome offer is designed for new members only, and its structure varies based on your payment method and region. If you deposit via DANA or e-wallet in Jakarta, the mechanics may differ slightly from a Surabaya member using mobile banking. These variations account for local preferences and payment-flow differences; we keep everything visible so there's no guesswork. Once you claim the welcome offer, subsequent offers (weekly cashback, referral rewards, tier bonuses) become your main focus.
Weekly Cashback & Engagement Rewards
Beyond the welcome offer, bolaku members earn weekly cashback based on participation. Here's how it works: each week (typically Monday through Sunday), we track your engagement on the platform. This could mean account logins, game participation, or league-following activity — the mechanics are simple and transparent. At week's end, we calculate your eligible cashback and credit it directly to your account.
The cashback amount itself is not fixed; it depends on your participation level and your current tier (more on tiers below). A member in Jakarta who logs in three times a week may earn different cashback than a Medan member who logs in daily. This isn't unfair — it reflects actual usage. The key is: we show you your earned cashback in your account dashboard before it's processed, so you know exactly what you're getting and why.
- Participation
- Account activity tracked weekly (logins, feature usage, game interactions)
- Calculation
- Cashback computed based on tier level and participation metrics every Sunday
- Credit timing
- Eligible cashback credited to your account within 24 hours of calculation
- Claim requirement
- No additional action needed; cashback is automatic once you meet eligibility
Cashback works particularly well during high-activity periods like Idul Fitri, Idul Adha, or when Liga 1 and Piala AFF fixtures draw heavy engagement. We don't boost rates during holidays, but higher engagement naturally leads to higher eligible amounts. Payment methods (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) do not affect cashback eligibility — it's purely engagement-based.
Referral Rewards & Growing Your Network
bolaku members can refer friends and earn rewards when both parties meet the conditions. Here's the structure: you share your referral link with a friend. When they join bolaku, verify their account, and complete their first deposit via an accepted payment method, both of you become eligible for referral rewards. The rewards themselves are credited once we confirm the referred account has met its eligibility window (usually 7 days post-deposit).
Referral amounts are not guaranteed — they depend on what the referred member's welcome offer was and whether all conditions were genuinely met. We review referral claims to ensure no account manipulation happened. This takes a few days but keeps the program fair. You can see your referral status in your account under the loyalty section, with a count of pending and completed referrals.
Tier Progression & Exclusive Mechanics
bolaku members advance through loyalty tiers based on cumulative engagement. These tiers are: Bronze, Silver, Gold, Platinum, and Diamond. As you climb, you unlock access to mechanics that are more favourable: higher weekly cashback caps, exclusive game access, or priority withdrawal review. You don't pay to upgrade tiers — progression is automatic based on tracked activity over 30, 60, and 90 days.
Each tier has clear thresholds. Reach 10 logins in 30 days and you're Silver; reach 25 logins plus 5 game participations and you're Gold. We display your current progress in a tracker so you know exactly how far you are from the next tier. Tier benefits are never promises — they're mechanics that we offer as long as your account remains in good standing. If you request a withdrawal and our review team flags a concern, tier status doesn't override the review.
How to Claim Rewards
Claiming rewards on bolaku is simple. Log into your account and navigate to the Rewards or Loyalty section. You'll see all available offers and your current eligibility status for each. For the welcome offer and referral rewards, there's an explicit "Claim" button. For weekly cashback and tier bonuses, eligibility is automatic — once you meet the conditions, the reward is credited without extra steps.
Our support team can clarify why an offer might not be available to you. This sometimes happens if account verification isn't complete, or if the offer period has closed. Use the in-app support chat to reach us anytime. We respond during business hours, and our team speaks Indonesian and English, so language isn't a barrier.